Privacy Policy
Last updated: to be confirmed prior to publishing.
Everbloom Support Pty Ltd ("Everbloom Support", "we", "us") is committed to protecting the privacy of the people we support and the people we work with. This policy explains, in general terms, how we collect, use, store and disclose personal information.
What information we may collect
We may collect personal information such as your name, contact details, suburb, NDIS-related information relevant to arranging support, and information you provide through our enquiry, referral, careers or feedback forms. We only collect information that is genuinely relevant to providing or arranging your support.
Why we collect it
We collect personal information to respond to enquiries and referrals, arrange and deliver appropriate support, consider job applications, and respond to feedback or complaints. We do not collect sensitive health information through our general contact form beyond what you choose to share.
How we use and store information
Information is used only for the purpose it was collected for, unless you agree otherwise or we are required by law. We take reasonable steps to store information securely and to protect it from misuse, loss, or unauthorised access.
Who we may share information with
We may share relevant information with people directly involved in arranging or delivering your support — such as support workers, support coordinators or plan managers — only where appropriate and necessary. We do not sell personal information.
Website cookies and analytics
Our website may use basic cookies or analytics tools to understand how the site is used and to help us improve it. This information is generally aggregated and not used to personally identify you.
Accessing or correcting your information
You can request access to, or correction of, personal information we hold about you by contacting us using the details below.
Raising a privacy concern
If you have a concern about how your personal information has been handled, please contact us directly so we can address it. See our Complaints & Feedback page for more information.
Contact us about privacy
Email hello@everbloomsupport.com.au with any privacy-related questions or requests.